Pricing & SAP Sales Operations Specialist

Major Recruitment Midlands Perms; Fenny Stratford; On-site; GBP 28,000 - 36,000; Full time

Job summary

Major Recruitment Midlands Perms is seeking a detail-oriented Sales Operations Administrator to join its Sales Operations team in the UK. The role focuses on pricing administration, SAP systems, and supporting day-to-day operations across pricing conditions, contracts, surcharges and VAT.

You will work with cross-functional teams, investigate queries, maintain records, and help document procedures as SAP knowledge grows.

Responsibilities

• Process pricing condition and contract requests within agreed timescales, following the appropriate approval procedures.
• Maintain accurate pricing records, checking validity dates, pricing structures and relevant conditions.
• Support promotional campaigns, price changes and peak-period activity.
• Identify and elevate requests that fall outside agreed guidelines.
• Support the day-to-day administration of Condition & Contract Management (CCM), including data entry, validation and record maintenance.
• Assist with system testing, user acceptance testing (UAT) and data checks during system updates and improvements.
• Develop your knowledge of SAP S/4HANA and pricing processes, helping to ensure systems are used effectively and consistently.
• Support administration relating to surcharges and VAT.
• Investigate and respond to queries from Business Units, Order Desk, Credit Control and Finance.
• Gather relevant information, identify potential root causes and resolve issues where possible.
• Escalate more complex queries appropriately, ensuring the necessary information has been collected.
• Keep colleagues informed of progress and outcomes, providing clear and timely communication.
• Create and maintain clear, accurate process documentation and standard operating procedures.
• Help improve consistency across pricing, contract administration and related processes.
• Identify repetitive, manual or error-prone tasks and suggest opportunities for improvement or automation.
• Maintain up-to-date project information and track assigned activities through the team's project management system.
• Build practical knowledge of SAP S/4HANA, pricing conditions, condition techniques and tax determination.
• Participate in team training, knowledge-sharing sessions and system improvement projects.
• Take on increasing responsibility as your skills, knowledge and confidence develop.
• Work collaboratively with colleagues across different specialist areas, seeking guidance when required

Job description

Major Recruitment Midlands Perms is seeking a detail-oriented Sales Operations Administrator to join its Sales Operations team in the UK. The role focuses on pricing administration, SAP systems, and supporting day-to-day operations across pricing conditions, contracts, surcharges and VAT.

You will work with cross-functional teams, investigate queries, maintain records, and help document procedures as SAP knowledge grows.