Prestige Service Advisor | VAG Training & Career Growth

Hawk Hiring; Worthing; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Full VAG Group training

Accredited status

Commission scheme

Career progression opportunities

Generous holiday allowance

Employee benefits

Job summary

Hawk Hiring in Worthing is seeking a Service Advisor to join a prestige brand’s aftersales team. The role focuses on delivering outstanding customer service, logging repairs and appointments, and coordinating with the workshop while ensuring smooth payments and communications.

The successful candidate will benefit from full VAG Group manufacturer training, a clear path for progression, a competitive commission scheme, generous holiday allowance, and employee benefits.

Qualifications

• Customer-focused professional with strong communication skills.
• Experience liaising with customers and handling payments.
• Able to work 8:00–18:00 Mon-Fri and 8:00–13:00 Sat on rotation.

Responsibilities

• Liaise directly with customers regarding repairs and follow-ups.
• Log appointments, reservations and MOTs into the central database.
• Maintain clear communication with customers while their vehicle is in the workshop.
• Complete accurate job cards and manage courtesy cars.
• Collaborate with Sales to promote vehicle sales and support business goals.

Skills

Customer focus

Communication

Team collaboration

Job description

Hawk Hiring in Worthing is seeking a Service Advisor to join a prestige brand’s aftersales team. The role focuses on delivering outstanding customer service, logging repairs and appointments, and coordinating with the workshop while ensuring smooth payments and communications.

The successful candidate will benefit from full VAG Group manufacturer training, a clear path for progression, a competitive commission scheme, generous holiday allowance, and employee benefits.