Prestige Front Desk Concierge (3-Month Contract)

Jll; East Midlands; On-site; GBP 12,000 - 18,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a proactive Front of House professional for a 3-month fixed-term contract at our Derby – Moor Lane site. You will be the primary interface between internal stakeholders and our client Rolls-Royce, delivering excellent workplace experiences and supporting events and community initiatives.

You will handle visitor reception, calls, room bookings, and admin tasks, while maintaining JLL and client standards in presentation and service.

Qualifications

• Passionate about exceptional customer service.
• Experience in Front of House or reception preferred in corporate or luxury environments.
• Able to interact with all levels of personnel, including senior executives.

Responsibilities

• Provide exceptional levels of customer service.
• Act as meet and greet in the main reception.
• Record visitors and issue security passes.
• Manage switchboard and direct enquiries.
• Process room bookings and video conference requests.
• Produce monthly utilisation statistics.
• Support Emergency Evacuation procedures.
• Manage mail, courier items, and stationery.

Skills

Customer service

Front of House

Stakeholder management

Communication skills

Team player

Administrative tasks

Problem solving

Tools

Microsoft Office

Audio Visual systems

IT literacy

Job description

Jones Lang LaSalle (JLL) is seeking a proactive Front of House professional for a 3-month fixed-term contract at our Derby – Moor Lane site. You will be the primary interface between internal stakeholders and our client Rolls-Royce, delivering excellent workplace experiences and supporting events and community initiatives.

You will handle visitor reception, calls, room bookings, and admin tasks, while maintaining JLL and client standards in presentation and service.