Front of House Coordinator - 3-Month Derby Contract

Jones Lang LaSalle Incorporated; East Midlands; On-site; GBP 12,000 - 17,000; Full time

Job summary

Jones Lang LaSalle in Derby is seeking a Corporate Receptionist for a 3 month fixed term contract. You will be the first point of contact for visitors and employees, manage the switchboard, and ensure a smooth front-of-house operation at Moor Lane.

The role emphasizes exceptional customer service, strong communication, and the ability to work with minimal supervision. You will support facilities operations, handle room bookings, security passes, and contribute to a professional, welcoming

Qualifications

• Essential attributes include being flexible and proactive.
• Passionate about exceptional customer service.
• Experience in Front of House or Reception, ideally in corporate or 5-star hotel environments.
• Ability to build positive relations with colleagues, guests and clients.
• Able to interact with all levels, including Senior Executives.

Responsibilities

• Provide exceptional levels of customer service.
• Act as meet and greet in the main reception.
• Ensure all visitors are recorded and security passes issued.
• Work to standard operating procedures across Corporate facilities.
• Manage switchboard calls and direct inquiries efficiently.
• Process room bookings and video conference requests; provide support docs.
• Produce monthly statistics of utilisation.
• Support Emergency Evacuation procedures.
• Process mail and courier items; manage stationery supplies.
• Raise work requests for maintenance and cleaning.

Skills

Front of House

Customer service

Communication skills

Multi-tasking

Tools

Microsoft Office

Word & Excel

AV & IT systems

Job description

Jones Lang LaSalle in Derby is seeking a Corporate Receptionist for a 3 month fixed term contract. You will be the first point of contact for visitors and employees, manage the switchboard, and ensure a smooth front-of-house operation at Moor Lane.

The role emphasizes exceptional customer service, strong communication, and the ability to work with minimal supervision. You will support facilities operations, handle room bookings, security passes, and contribute to a professional, welcoming