Prestige Beauty Counter Manager & Team Coach

The Estée Lauder Companies Inc.; Reading; On-site; GBP 26,000 - 38,000; Full time

Job summary

The Estée Lauder Companies Inc. in Reading is seeking a dynamic Counter Manager to lead and coach a team of Sales Associates, driving sales, customer service and store operations to meet targets.

You will shape and execute an agile business plan, recruit and retain customers through in-store events, CRM and strong leadership, setting the stage for a long-term career with a global prestige beauty leader.

Qualifications

• Proven leadership and coaching experience in a fast-paced retail environment.
• Track record of achieving sales and customer service targets.
• Strong planning and organisational skills.
• Proficient with basic computer tools including Excel.

Responsibilities

• Lead, coach and develop Sales Associates to hit sales, service and operational targets.
• Create and execute agile business plans for customer recruitment and retention.
• Lead in-store events and manage customer relationships.
• Support career progression and training for the team.

Skills

Communication

Interpersonal Skills

Customer Service

Leadership

Strategic Planning

Results Driven

Coaching

Tools

Excel

Job description

The Estée Lauder Companies Inc. in Reading is seeking a dynamic Counter Manager to lead and coach a team of Sales Associates, driving sales, customer service and store operations to meet targets.

You will shape and execute an agile business plan, recruit and retain customers through in-store events, CRM and strong leadership, setting the stage for a long-term career with a global prestige beauty leader.