Prestige Beauty Counter Manager: Lead, Coach & Grow

The Estée Lauder Companies Inc.; Reading; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive remuneration

Job summary

The Estée Lauder Companies Inc. in Reading seeks a dynamic Counter Manager to lead and develop our team of Sales Associates, achieving sales, service and operational targets.

Candidates should demonstrate proven leadership in retail, strong coaching and business management skills, and the ability to drive strategic in-store initiatives that recruit and retain customers while maintaining high performance and service standards.

Qualifications

• Proven leadership and coaching experience in fast-paced retail.
• Ability to recruit and retain customers through in-store events and CRM.
• Develop and execute agile business plans to drive sales and relationships.
• Strong interpersonal skills with attention to detail.

Responsibilities

• Lead, coach and develop a team of Sales Associates to meet sales, customer service and operations targets.
• Create and execute an agile business plan for customer recruitment through events and relationship management.
• Drive in-store performance through training, coaching and KPI tracking.
• Collaborate with store leadership to deliver exceptional customer experiences.

Skills

Communication (verbal & written)

Customer service

Leadership / people management

Goal orientation

Networking

Discretion & tact

Tools

Microsoft Excel

Email system

Job description

The Estée Lauder Companies Inc. in Reading seeks a dynamic Counter Manager to lead and develop our team of Sales Associates, achieving sales, service and operational targets.

Candidates should demonstrate proven leadership in retail, strong coaching and business management skills, and the ability to drive strategic in-store initiatives that recruit and retain customers while maintaining high performance and service standards.