Prestige Beauty Counter Lead & Growth Coach

The Estée Lauder Companies; Chester; On-site; GBP 28,000 - 36,000; Full time

Job summary

Estée Lauder Companies is seeking a dynamic Counter Manager in Chester to lead, coach and develop a team of Sales Associates. You will drive sales, deliver exceptional customer service and manage store operations to meet targets.

The role requires proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an opportunity to shape the store's performance and career progression within the Prestige beauty sector.

Qualifications

• Effective verbal and written communication skills.
• Quality customer service skills with ability to win people over.
• Results oriented with drive to meet objectives and standards.
• Proactive, autonomous with team collaboration.
• Confidentiality, tact and discretion in dealings with people.

Responsibilities

• Lead and coach a team of Sales Associates to hit sales and service targets.
• Develop and execute agile business plans for customer recruitment and retention.
• Plan and manage in-store events and customer relationship strategies.
• Drive front-line marketing and consumer insights to improve performance.

Skills

Leadership

Coaching

Customer service

Communication skills

Team leadership

Education

Retail management experience

Tools

Microsoft Excel

Job description

Estée Lauder Companies is seeking a dynamic Counter Manager in Chester to lead, coach and develop a team of Sales Associates. You will drive sales, deliver exceptional customer service and manage store operations to meet targets.

The role requires proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an opportunity to shape the store's performance and career progression within the Prestige beauty sector.