Prestige Beauty Counter Lead & Coach

Estée Lauder Companies; Chichester; On-site; GBP 28,000 - 36,000; Full time

Job summary

Estée Lauder Companies in Chichester is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates to achieve sales, service and operational targets.

You will take total accountability for creating and executing an agile store plan, recruiting and retaining customers through strategic events, exceptional customer relationship management and strong leadership of a high performing team. This role offers progression within a prestige beauty leader.

Qualifications

• Effective verbal and written communication skills.
• Quality customer service skills.
• Results oriented with high drive to meet objectives.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Working knowledge of a computerised system including email, Microsoft Excel.

Responsibilities

• Lead, coach and develop Sales Associates to achieve targets.
• Create and execute agile business plans, recruit and retain customers.
• Drive in-store events and exceptional customer relationship management.
• Provide leadership to a high performing team and maintain professional standards.

Skills

Communication skills

Customer service

Team leadership

Strategic planning

Interpersonal skills

Attention to detail

Tools

Microsoft Excel

Job description

Estée Lauder Companies in Chichester is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates to achieve sales, service and operational targets.

You will take total accountability for creating and executing an agile store plan, recruiting and retaining customers through strategic events, exceptional customer relationship management and strong leadership of a high performing team. This role offers progression within a prestige beauty leader.