Prestige Auto Workshop Lead – Fixed-First-Time Repairs

Land Rover; Northampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

33 days holiday

Maternity/Paternity Pay

Career development

Long service awards

Car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer day

Job summary

Sytner Group is seeking a proactive Workshop Controller in Northampton to lead a prestige workshop. You will oversee a team of technicians, drive efficient workflows and ensure repairs are completed right first time while maintaining exceptional customer service standards.

The role requires proven workshop management experience, strong communication, and a passion for the Jaguar Land Rover brand. Join a market-leading dealer network with a comprehensive benefits package.

Qualifications

• Experience in running a high volume prestige workshop.
• Ability to demonstrate knowledge of a workshop environment and running a team of technicians.
• Strong communication skills and commitment to quality workmanship.

Responsibilities

• Run a high volume prestige workshop and ensure service standards.
• Lead and develop a team of technicians to deliver repairs and maintenance.
• Ensure repairs are Fixed First Visit with excellent customer service.

Job description

Sytner Group is seeking a proactive Workshop Controller in Northampton to lead a prestige workshop. You will oversee a team of technicians, drive efficient workflows and ensure repairs are completed right first time while maintaining exceptional customer service standards.

The role requires proven workshop management experience, strong communication, and a passion for the Jaguar Land Rover brand. Join a market-leading dealer network with a comprehensive benefits package.