Jaguar Land Rover Workshop Controller

Land Rover; Northampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

33 days holiday

Maternity/Paternity Pay

Career development

Long service awards

Car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer day

Job summary

Sytner Group is seeking a proactive Workshop Controller in Northampton to lead a prestige workshop. You will oversee a team of technicians, drive efficient workflows and ensure repairs are completed right first time while maintaining exceptional customer service standards.

The role requires proven workshop management experience, strong communication, and a passion for the Jaguar Land Rover brand. Join a market-leading dealer network with a comprehensive benefits package.

Qualifications

• Experience in running a high volume prestige workshop.
• Ability to demonstrate knowledge of a workshop environment and running a team of technicians.
• Strong communication skills and commitment to quality workmanship.

Responsibilities

• Run a high volume prestige workshop and ensure service standards.
• Lead and develop a team of technicians to deliver repairs and maintenance.
• Ensure repairs are Fixed First Visit with excellent customer service.

Job description

Jaguar Land Rover Northampton is looking to recruit a highly motivated Workshop Controller to join our team. This is a unique opportunity to work with the Jaguar Land Rover brand following our recent move to our new arch site in Swan Valley.

About you

Experience in this role is essential. The ability to demonstrate knowledge of a workshop environment and running a team of technicians.

You will need to be skilled in all aspects of running a high volume prestige workshop. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess excellent communication skills and a passion with enthusiasm to work with this prestigious brand.

Why Sytner?

• Sytner Group are delighted to provide an industry-leading benefits package.
• We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual\'s unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world\'s most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.