Jaguar Land Rover Workshop Controller

Sytner Group; Northampton; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

33 days holiday

Maternity/Paternity Pay

Career Development

Long service recognition

Discounted car schemes

High street discounts

Gym membership discounts

Cycle to work

Volunteer day

Job summary

Sytner Jaguar Land Rover Northampton is recruiting a Workshop Controller to lead our high‑volume, prestige workshop. You will manage a team of technicians and ensure work is carried out to exacting standards, delivering Fixed First Visit repairs with exceptional customer service.

This role sits at our Swan Valley site, offering an industry‑leading benefits package and opportunities to develop your career within the Sytner network.

Qualifications

• Experience in this role is essential.
• Knowledge of a workshop environment and running a team of technicians.
• Ability to ensure repairs are 'Fixed First Visit' with quality workmanship and customer service.

Skills

Workshop environment

Team management

Fixed First Visit

Customer service

Job description

Jaguar Land Rover Northampton is looking to recruit a highly motivated Workshop Controller to join our team. This is a unique opportunity to work with the Jaguar Land Rover brand following our recent move to our new arch site in Swan Valley.

About You

Experience in this role is essential. The ability to demonstrate knowledge of a workshop environment and running a team of technicians.

You will need to be skilled in all aspects of running a high volume prestige workshop. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess excellent communication skills and a passion with enthusiasm to work with this prestigious brand.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Sytner Jaguar Land Rover Northampton

Swan Valley Way, Swan Valley, Northampton, Northamptonshire, United Kingdom, NN4 9BD