Prescription Administrator — Patient Care & Operations

Alternaleaf; Winnersh; Remote; GBP 23,000 - 29,000; Full time

Job summary

Montu is hiring a Prescription Administrator in Winnersh Triangle to support patients, clinicians and pharmacy teams. You will ensure prescriptions are managed accurately and efficiently throughout the patient journey, maintaining records and responding to enquiries.

The role requires strong attention to detail, excellent communication and a patient-focused approach in a busy, regulated healthcare environment.

Qualifications

• At least two years of experience in an administrative, customer service or operational role.
• Excellent attention to detail and the ability to maintain accurate records.
• Strong communication skills and a confident, professional telephone manner.
• A patient-focused approach with empathy, patience and a genuine desire to help others.

Responsibilities

• Respond to patient enquiries via telephone and email with a friendly, professional service.
• Maintain accurate and up-to-date electronic patient records and prescription information.
• Coordinate with pharmacy and clinical teams to ensure prescriptions are processed efficiently.
• Keep patients informed of any changes or updates to their prescriptions.
• Liaise with external pharmacy partners to ensure prescriptions are received, dispensed and delivered correctly.
• Support clinicians with day-to-day operational queries and onboarding activities.

Skills

Administrative experience

Customer service

Healthcare experience

Attention to detail

Communication skills

Job description

Montu is hiring a Prescription Administrator in Winnersh Triangle to support patients, clinicians and pharmacy teams. You will ensure prescriptions are managed accurately and efficiently throughout the patient journey, maintaining records and responding to enquiries.

The role requires strong attention to detail, excellent communication and a patient-focused approach in a busy, regulated healthcare environment.