Presales Engineer

VisionTrack; Tunbridge Wells; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

VisionTrack is seeking a Solutions Engineer / Pre-Sales Engineer to join our Solutions Specialist team. This hands-on, customer-facing role sits between Sales, Product, Engineering and Customers, shaping technically sound and commercially viable solutions.

You will translate real-world customer problems into structured technical designs, challenge assumptions when needed, and collaborate across teams to deliver value from our cloud-based video telematics platform.

Qualifications

• Experience as a Solutions Engineer, Presales Engineer, Applications Engineer or similar.
• Strong technical understanding of vehicle telematics systems and vehicle video/camera solutions.
• Comfortable in customer-facing, consultative environments.
• Clear communicator who documents decisions and risks well.

Responsibilities

• Act as the technical voice of the customer during presales and early delivery.
• Work with Sales and Account Management to qualify customer requirements.
• Design end-to-end solutions, including device selection and configuration.
• Configure platform and integrations.
• Produce clear solution documentation (assumptions, risks, constraints and gap analysis).
• Support RFPs, RFQs, tenders and Proofs of Concept.
• Identify solution gaps and propose mitigations or phased approaches.
• Work closely with Product and Engineering to validate feasibility and constraints.
• Support complex onboardings and act as a technical escalation point post-sale.
• Operate within defined architectural standards and governance processes.

Skills

Solutions Engineer experience

Presales engineering

Applications engineering

Customer-facing communication

Technical documentation

Vehicle telematics knowledge

Vehicle video/camera knowledge

Job description

Hybrid / Flexible – must be able to commute to Tunbridge Wells, Kent occasionally

Permanent

The Opportunity

VisionTrack is one of Europe’s leading providers of cloud-based video telematics, working with insurers and fleet operators to improve road safety, reduce claims costs and drive smarter fleet operations.

We’re now looking for a Solutions Engineer / Pre-Sales Engineer to join our Solutions Specialist team. This is a hands‑on, customer‑facing technical role where you’ll sit between Sales, Product, Engineering and Customers, shaping solutions that are both technically sound and commercially viable.

This role is ideal for someone who enjoys translating real‑world customer problems into structured, deliverable technical solutions – and who’s comfortable challenging assumptions when needed.

What you’ll be doing

• Acting as the technical voice of the customer during presales and early delivery
• Working with Sales and Account Management to qualify customer requirements
• Designing end‑to‑end solutions, including:
• Device selection and configuration
• Platform configuration and integrations
• Producing clear solution documentation (assumptions, risks, constraints and gap analysis)
• Supporting RFPs, RFQs, tenders and Proofs of Concept
• Identifying solution gaps and proposing mitigations or phased approaches
• Working closely with Product and Engineering to validate feasibility and constraints
• Supporting complex onboardings and acting as a technical escalation point post‑sale
• Operating within defined architectural standards and governance processes

What we’re looking for

• Experience as a Solutions Engineer, Presales Engineer, Applications Engineer or similar

Strong technical understanding of: Vehicle telematics systems, Vehicle video/camera solutions

• Comfortable in customer‑facing, consultative environments
• Able to balance customer needs with technical, operational and commercial realities
• Clear communicator who documents decisions and risks well

Nice to have (but not essential)

• Automotive electrical knowledge (CAN, power, signals)
• Exposure to IoT firmware or device configuration
• Experience supporting PoCs or pilot deployments
• Background in fleet, safety‑led or regulated telematics environments

Why VisionTrack

• Market‑leading, award‑winning technology
• Real impact on road safety and insurance outcomes
• High‑calibre technical environment with clear standards and governance
• Opportunity to shape solutions at scale, not just “sell and hand over”

If you like being the person who brings clarity to complex technical conversations and want your solutions to actually work in the real world, we’d love to hear from you.