Premium Retail Store Leader - Operations & Experience

ON; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

ON is seeking an Associate Store Leader to drive operational excellence and engagement within our premium retail environment. You will translate the brand's customer-centric approach into daily practice, autonomously while championing your team's successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity, elevating premium service standards through systemic thinking and

Qualifications

• 5+ years of experience in retail leadership or premium brands.
• Ability to solve operational hurdles with systemic thinking.
• Experience delivering training and coaching to diverse teams.
• High emotional intelligence and commitment to continuous learning.

Responsibilities

• Drive operational excellence and team engagement within the retail environment.
• Support the retail function by optimizing store workflows and fostering high performance.

Skills

Retail leadership

High-touch service

Problem-solving

Team coaching

Communication

Job description

ON is seeking an Associate Store Leader to drive operational excellence and engagement within our premium retail environment. You will translate the brand's customer-centric approach into daily practice, autonomously while championing your team's successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity, elevating premium service standards through systemic thinking and