Associate Store Leader — Premium Retail Ops & Growth

ON RUNNING; Greater London; On-site; GBP 50,000 - 65,000; Full time

Job summary

ON RUNNING is seeking an Associate Store Leader in Greater London to drive operational excellence and inspire a high-performing retail team. You will translate the brand's premium identity into daily practice, guiding routines, coaching staff, and ensuring fans experience authentic, exceptional service.

Reporting to the Store Leader, you will optimise store workflows, foster a culture of accountability, and collaborate with cross-functional partners to elevate service standards through systemic

Qualifications

• 5+ years of retail leadership or premium/service environments.
• Advanced problem-solving with systemic thinking to remove roadblocks.
• Experience delivering technical or operational training and coaching.
• High emotional intelligence with reflective learning.
• Strong communication and ability to influence cross-functional partners.

Responsibilities

• Drive operational excellence and team engagement in retail.
• Translate brand and customer-centric mindset into daily practice autonomously.
• Support store functions by optimizing workflows and processes.
• Elevate premium service standards through systemic thinking and ownership.
• Collaborate with cross-functional stakeholders to deliver results.

Skills

Retail leadership

Systemic thinking

Training & coaching

Emotional intelligence

Cross-functional collaboration

Job description

ON RUNNING is seeking an Associate Store Leader in Greater London to drive operational excellence and inspire a high-performing retail team. You will translate the brand's premium identity into daily practice, guiding routines, coaching staff, and ensuring fans experience authentic, exceptional service.

Reporting to the Store Leader, you will optimise store workflows, foster a culture of accountability, and collaborate with cross-functional partners to elevate service standards through systemic