Premium Retail GM - Lead a High-Impact Store

Le Creuset; Bicester; On-site; GBP 63,000 - 77,000; Full time

Job summary

Le Creuset is seeking a Retail General Manager in Bicester to lead a flagship store, balancing profitability with exceptional customer experiences and team development. You will manage a team, drive sales, and execute strategies to elevate the store’s market presence.

Join a premium brand known for heritage and craftsmanship, with weekends on a four-week cycle and a 37.5-hour week, and overall responsibility for store performance.

Qualifications

• Significant senior retail leadership experience (GM/Area Manager level).
• Experience delivering commercial growth in large high-turnover stores.
• Proven ability to lead managers and multi-layer teams.
• Strong financial and performance management skills.
• Experience with retail systems and reporting tools.

Responsibilities

• Own store sales forecasting, labour planning, and performance reviews.
• Drive profitability, productivity, and customer experience.
• Lead, coach, and develop the store leadership team.
• Balance store operations with omnichannel customer journeys.
• Monitor stock, merchandising, and inventory controls.
• Present clear business updates to senior leadership.

Skills

Senior leadership

People leadership

Commercial acumen

Business forecasting

Customer experience

Operations management

Tools

Retail systems

POS systems

Job description

Le Creuset is seeking a Retail General Manager in Bicester to lead a flagship store, balancing profitability with exceptional customer experiences and team development. You will manage a team, drive sales, and execute strategies to elevate the store’s market presence.

Join a premium brand known for heritage and craftsmanship, with weekends on a four-week cycle and a 37.5-hour week, and overall responsibility for store performance.