Optical Retail Associate: Frame Fittings & Bonus Potential

Vision Express; Dudley; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Designer sunglasses allowance

Unlimited lens spend

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver confident customer service, advise on frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with 33 days holiday, staff discounts, wellbeing support, and opportunities to contribute to global vision through the OneSight Foundation. Ready to start your career in optical retail?

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Frame fittings

Eye test support

Team player

Digital tools

Tools

Digital tools

Job description

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver confident customer service, advise on frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with 33 days holiday, staff discounts, wellbeing support, and opportunities to contribute to global vision through the OneSight Foundation. Ready to start your career in optical retail?