Optical Retail Specialist — Frame Fittings & Eye-Tech

VISION EXPRESS; Newport; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver confident personalised service, advise on frames and products, and support eye-care technology in-store. You’ll learn frame adjustments, fittings, minor repairs, and assist with pre-screening eye tests using the latest optical tech.

In return, you’ll receive a frames allowance (£350) with unlimited lens spend, 33 days holiday with buy/sell options, family discounts, free eye tests, wellbeing support, and opportunities to contribute

Qualifications

• Experience in customer-facing retail preferred.
• Interest in eyewear and med-tech.
• Strong communication and listening skills.

Responsibilities

• Deliver personalised customer service and product advice.
• Assist with frame fittings and minor repairs.
• Support pre-screening eye tests with optical technology.
• Perform store admin and daily tasks.

Skills

Customer service

Product knowledge

Frame adjustments

Digital tools

Team player

Job description

Vision Express is hiring a Retail Optical Assistant to deliver confident personalised service, advise on frames and products, and support eye-care technology in-store. You’ll learn frame adjustments, fittings, minor repairs, and assist with pre-screening eye tests using the latest optical tech.

In return, you’ll receive a frames allowance (£350) with unlimited lens spend, 33 days holiday with buy/sell options, family discounts, free eye tests, wellbeing support, and opportunities to contribute