Optical Assistant: Premium Eyewear & Tech

Vision Express; Leeds; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

£350 Frames allowance

33 days holiday with buy/sell

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a Retail Optical Assistant in the UK to deliver confident, personalised customer service, advise on frames and lenses, and support eye-care technology. You’ll join a leading optical retailer backed by EssilorLuxottica, with 590+ stores and competitive benefits.

Enjoy 33 days holiday, frame allowances, discounts, free eye tests, wellbeing support, and opportunities to contribute to global vision initiatives through OneSight.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Communication

Teamwork

Digital tools

Tools

POS systems

Eyewear fitting tools

Job description

Vision Express is seeking a Retail Optical Assistant in the UK to deliver confident, personalised customer service, advise on frames and lenses, and support eye-care technology. You’ll join a leading optical retailer backed by EssilorLuxottica, with 590+ stores and competitive benefits.

Enjoy 33 days holiday, frame allowances, discounts, free eye tests, wellbeing support, and opportunities to contribute to global vision initiatives through OneSight.