Premium Hospitality Leader - Stadium Events

Aramark; Liverpool; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

PerkBox access with discounts

Life assurance

Pension contributions

Generous holiday entitlement

Apprenticeship schemes and training

Job summary

Aramark is recruiting a Premium Manager to lead the planning and delivery of exceptional food and beverage experiences at Hill Dickinson Stadium. You will oversee premium spaces, from Owners' Boxes to lounges and restaurants, driving outstanding guest experiences and operational excellence on matchday and non-matchday events.

You will inspire high-performing teams, manage labour and costs, and build relationships with guests and VIPs, while ensuring regulatory compliance and continuous

Qualifications

• Proven leadership experience within hospitality, food & beverage, events or premium guest services.
• Strong operational management skills in fast-paced, high-volume venues.
• Passion for premium hospitality and guest experience with ability to exceed expectations.
• Excellent people management and coaching capabilities.

Responsibilities

• Lead planning, coordination and delivery of premium hospitality operations for matchday and non-matchday events.
• Drive guest experiences by upholding highest service standards, presentation and execution.
• Manage labour, stock and costs, achieving budgets and commercial targets.
• Develop Premium Supervisors, Matchday Managers and front-line teams.
• Oversee workforce planning, staffing deployment and resource allocation for efficiency.
• Build relationships with guests, clients, VIPs and stakeholders, handling feedback proactively.
• Develop and implement operational plans and continuous improvement initiatives.
• Ensure compliance with health & safety, food safety, allergens and licensing regulations.

Skills

Hospitality leadership

Team leadership

Premium guest services

Operational planning

Job description

Aramark is recruiting a Premium Manager to lead the planning and delivery of exceptional food and beverage experiences at Hill Dickinson Stadium. You will oversee premium spaces, from Owners' Boxes to lounges and restaurants, driving outstanding guest experiences and operational excellence on matchday and non-matchday events.

You will inspire high-performing teams, manage labour and costs, and build relationships with guests and VIPs, while ensuring regulatory compliance and continuous