Office Host

Sue Ross Recruitment Ltd; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Professional environment

Office-based role

Full-time hours

Job summary

Sue Ross Recruitment is recruiting on behalf of a prestigious professional services organisation for an experienced Office Host/Receptionist to join their Front of House team.

As the first point of contact for clients and visitors you will create a welcoming, premium experience and ensure the smooth day-to-day operation of the office. The role demands excellent communication, a polished presence and the ability to manage a varied workload.

Qualifications

• Experience in front of house, reception or hospitality roles.
• Strong communication and interpersonal skills.
• Professional, polished and approachable manner.
• Ability to prioritise a varied workload and maintain discretion.

Responsibilities

• Provide a first-class front of house and reception service to visitors and colleagues
• Greet guests and manage arrivals to ensure a seamless visitor experience
• Maintain meeting rooms, client suites and refreshment areas to impeccable standards
• Prepare and serve refreshments and catering for meetings and events
• Support the coordination and delivery of office events and hospitality requirements
• Manage incoming and outgoing post, courier requests and office supplies
• Assist with office maintenance requests and liaising with central support teams
• Conduct routine equipment checks and report faults
• Support new starters with office orientation and workstation setup
• Maintain high standards of housekeeping, presentation and professionalism throughout the office

Skills

Front of house experience

Hospitality

Customer service

Office support

Excellent communication

MS Outlook

Tools

Microsoft Excel

MS Outlook

Job description

Sue Ross Recruitment are delighted to be recruiting on behalf of a prestigious professional services organisation for an experienced and highly polished Office Host / Receptionist to join their Front of House team.

This is an excellent opportunity for a customer-focused individual with a passion for delivering exceptional service standards in a professional office environment. As the first point of contact for clients, visitors and colleagues, you will play a key role in creating a welcoming, premium experience and ensuring the smooth day-to-day operation of the office.

Key responsibilities will include:

• Providing a first-class front of house and reception service to all visitors and colleagues
• Greeting guests, managing arrivals and ensuring a seamless visitor experience
• Maintaining meeting rooms, client suites and refreshment areas to impeccable standards
• Preparing and serving refreshments and catering for meetings and events
• Supporting the coordination and delivery of office events and hospitality requirements
• Managing incoming and outgoing post, courier requests and office supplies
• Assisting with office maintenance requests and liaising with central support teams
• Conducting routine equipment checks and reporting any faults
• Supporting new starters with office orientation and workstation setup
• Maintaining high standards of housekeeping, presentation and professionalism throughout the office

The successful candidate will possess:

• Previous experience in a front of house, hospitality, customer service or office support role
• Exceptional communication and interpersonal skills
• A professional, polished and approachable manner
• Outstanding attention to detail and commitment to delivering premium service
• The ability to remain calm, discreet and professional at all times
• Strong organisational skills with the ability to prioritise a varied workload
• Good IT skills, including Microsoft Outlook, Word and Excel
• Flexibility to occasionally accommodate earlier starts or later finishes to support events

Benefits

Our client offers a supportive and professional working environment, excellent facilities, and the opportunity to be part of a successful and growing organisation where service excellence is at the heart of everything they do.

Hours

Full-time, fully office based, Monday to Friday, 9:00am - 5:30pm

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.