Premium Eyewear Consultant: Fittings, Tech & Service

Vision Express; Harrogate; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement (33 days)

Discounts for family & friends

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to blend customer service with premium eyewear and med-tech innovation. You’ll work with leading brands and help customers choose frames and lenses.

In this full-time role you’ll learn to adjust frames, assist with fittings, support pre-screening eye tests, and keep the store running smoothly. Earn monthly bonuses and enjoy generous holiday and discounts.

Qualifications

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear enthusiasm

Team player

Strong communicator

Job description

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to blend customer service with premium eyewear and med-tech innovation. You’ll work with leading brands and help customers choose frames and lenses.

In this full-time role you’ll learn to adjust frames, assist with fittings, support pre-screening eye tests, and keep the store running smoothly. Earn monthly bonuses and enjoy generous holiday and discounts.