Premium Optical Retail Assistant – Eyewear & Tech

Vision Express; Birkenhead; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

33 days holiday with buy/sell options

Family & friends discounts + free eye

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to blend customer service with premium eyewear and med-tech innovation. You’ll greet customers, advise on frames, assist with fittings, and support minor repairs using the latest optical tech.

You’ll also help run the store smoothly with admin tasks, while earning a monthly bonus on top of your salary. Join a growing med-tech business backed by a leading group.

Qualifications

• Excellent customer service skills with a focus on eyewear.
• Ability to advise on products and frame selections.
• Strong communication and listening skills.
• Proactive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product knowledge

Communication

Team player

Digital tools

Job description

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to blend customer service with premium eyewear and med-tech innovation. You’ll greet customers, advise on frames, assist with fittings, and support minor repairs using the latest optical tech.

You’ll also help run the store smoothly with admin tasks, while earning a monthly bonus on top of your salary. Join a growing med-tech business backed by a leading group.