Premium Eyewear Concierge & Frame Fitter

Vision Express (UK) Limited; Dudley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is recruiting a Retail Optical Assistant to deliver attentive customer service, advise on eyewear and support pre‑screening eye tests in our stores across the UK. You’ll help customers choose frames, adjust fittings, and keep the shop running smoothly with friendly, digital‑savvy assistance.

Join a growing med‑tech retailer backed by EssilorLuxottica, with generous eyewear perks, monthly bonus potential and a clear path to develop your skills in a fast‑paced optical environment.

Qualifications

• Delivers confident personalised customer service and product advice.
• Learns to adjust frames, assist with fittings, and carry out minor repairs.
• Supports pre‑screening eye tests using the latest optical technology.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre‑screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Communication

Sales advice

Digital tools

Tools

POS systems

Eyewear fitting tools

Job description

Vision Express is recruiting a Retail Optical Assistant to deliver attentive customer service, advise on eyewear and support pre‑screening eye tests in our stores across the UK. You’ll help customers choose frames, adjust fittings, and keep the shop running smoothly with friendly, digital‑savvy assistance.

Join a growing med‑tech retailer backed by EssilorLuxottica, with generous eyewear perks, monthly bonus potential and a clear path to develop your skills in a fast‑paced optical environment.