Receptionist

David Lloyd Leisure Ltd; Bury St Edmunds; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free Club Membership for you and your

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure Ltd is seeking a friendly Receptionist to welcome members and manage queries and bookings in a premium health and wellness environment. You will handle both face-to-face and telephone inquiries, ensuring a seamless guest experience and maintaining a clean, branded reception area.

Join a leading group with opportunities for career development and a supportive culture. The role is based at the Bury St Edmunds club, working in a dynamic, fast-paced team.

Qualifications

• Strong passion for customer service.
• Team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and assist with queries and bookings.
• Handle face-to-face and telephone inquiries.
• Keep reception area clean and presented to brand standards.

Skills

Customer service

Communication

Teamwork

Tools

Booking systems

Job description

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club! Bury St Edmunds With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.