Operations Assistant - Reception

Next Generation Clubs Ltd; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Club Membership for you and your/

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure in York is seeking a friendly Receptionist to welcome members, handle queries, and manage bookings both in person and by telephone.

You will maintain a clean, well-presented reception area and contribute to a premium member experience. Perks include free club membership for you and your family, discounts on food and beverages, and opportunities for career development.

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet members and guests at the reception with a friendly, professional demeanour.
• Handle queries, take and manage bookings (in person and by phone).
• Keep the reception area clean, well-presented and aligned with brand standards.

Skills

Customer service

Teamwork & collaboration

Fast-paced environment

Job description

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club! York With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.