Premium Chocolate Retail Ambassador

Lindt & Sprungli (U.K.) Limited

Bridgend

On-site

GBP 18,000 - 24,000

Full time

46 hours ago
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Benefits offered by this job

Competitive salary
Bonus
Pension
Life cover
Chocolate allowance
Chocolate giveaways

Job summary

Lindt & Sprüngli (U.K.) Limited is seeking a retail store professional to support the Bridgend Outlet Store, driving sales and delivering Lindt’s premium service every day.

You will work as part of a brand ambassador team, ensuring exceptional customer experiences, visual standards, and compliance with health and safety while contributing to store profitability and guest satisfaction.

Qualifications

  • Proven experience within a retail organisation is preferable.
  • Proven track record of delivering performance at a high level within a team.
  • Numerate with good analytical and IT skills.
  • A highly motivated self-starter, with a drive for results.
  • Excellent interpersonal skills, able to build relationships internally and externally.
  • An infectious can do attitude – ready to try new things and enthuse everyone you meet.

Responsibilities

  • Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward
  • Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
  • Collaborate with store management team on opportunities for key trading periods
  • Delivering and Developing Operational Excellence
  • Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store
  • Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
  • Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
  • Escalate issues to the store management team when necessary in a timely manner
  • Delivering Outstanding Premium Visibility and Communication with our Customers
  • Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture
  • Embrace the Global Retail Mystery Shop program, using the results to recognise strengths and share best practice
  • Maintain monthly visual merchandising plan to company standard
  • Stay informed of current trends and contribute to weekly Competitor Watch of the local market place
  • Understand and actively anticipate consumer needs and go the extra mile to delight customers

Skills

Retail experience
Customer service
Numeracy
Interpersonal skills
Self-starter

Tools

IT skills

Job description

Lindt & Sprüngli (U.K.) Limited is seeking a retail store professional to support the Bridgend Outlet Store, driving sales and delivering Lindt’s premium service every day.

You will work as part of a brand ambassador team, ensuring exceptional customer experiences, visual standards, and compliance with health and safety while contributing to store profitability and guest satisfaction.

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