Premium Car Service Advisor | OTE £39k | Front Desk Lead

Lakaz Maurice; High Wycombe; On-site; GBP 30,000 - 39,000; Full time

Job summary

Lakaz Maurice in the United Kingdom seeks an experienced Service Advisor for a premium-brand showroom and state-of-the-art workshop. You will be the cornerstone of customer service, coordinating with technicians and the team to deliver seamless service experiences.

The ideal candidate has motor trade experience, excels in customer service, and can handle bookings, arrivals, invoices, and upselling. Salary £30,000 base with OTE up to £39,000; hours Mon-Fri 8:00–18:00 and 1 in 5 Saturdays.

Qualifications

• Experience in a Service Advisor role within the motor trade.
• Familiarity with premium brands and high standard customer service.

Responsibilities

• Handle service bookings via phone, email, or online inquiries.
• Manage customer arrivals and departures with timely updates and upsell opportunities.
• Generate invoices, process payments, and explain work findings to customers.
• Perform front desk duties including booking and paperwork checks.

Skills

Service advisor experience

Customer service

Motor trade

Premium brands

Job description

Lakaz Maurice in the United Kingdom seeks an experienced Service Advisor for a premium-brand showroom and state-of-the-art workshop. You will be the cornerstone of customer service, coordinating with technicians and the team to deliver seamless service experiences.

The ideal candidate has motor trade experience, excels in customer service, and can handle bookings, arrivals, invoices, and upselling. Salary £30,000 base with OTE up to £39,000; hours Mon-Fri 8:00–18:00 and 1 in 5 Saturdays.