Premium Car Service Advisor — Bonus Eligible

Silcom Recruitment; Bransgore; Sur place; GBP 23 000 - 28 000; Plein temps

Résumé du poste

Silcom Recruitment Limited is assisting a premium used car dealer near Christchurch to recruit an experienced Service Advisor. You will meet customers, clarify service, MOT and repair requirements, and coordinate the day’s work with the workshop team.

The role emphasizes high standards of customer service, regular follow-up, upselling of service plans and parts, and timely invoicing. Working hours are Monday to Friday, 8:00am to 5:30pm, with salary up to £25,000 plus bonus to reach around

Qualifications

• Experience in a motor trade or automotive service environment.
• Strong customer service and sales skills.
• Ability to upsell service plans and parts.

Responsabilités

• Meet and greet customers and clarify service, MOT and/or repair requirements.
• Maintain regular contact with customers and provide personalised service.
• Upsell products and service plans; handle objections and record sales activity.
• Raise invoices for work done and ensure timely collection of vehicles.
• Order parts for workshop and allocate accordingly.

Connaissances

Customer service

Upselling

Sales

Administrative tasks

Description du poste

Silcom Recruitment Limited is assisting a premium used car dealer near Christchurch to recruit an experienced Service Advisor. You will meet customers, clarify service, MOT and repair requirements, and coordinate the day’s work with the workshop team.

The role emphasizes high standards of customer service, regular follow-up, upselling of service plans and parts, and timely invoicing. Working hours are Monday to Friday, 8:00am to 5:30pm, with salary up to £25,000 plus bonus to reach around