Precision Farming Support Specialist

Ernest Doe & Sons Ltd; Ilchester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

32 days holiday

Workplace pension

Life assurance (2x salary)

Store staff discount

Car tyre discount

Company sick pay

Flu jabs

Employee referral scheme

Job summary

Ernest Doe & Sons Ltd in Maldon, Essex, is seeking a Precision Farming Support Assistant to join our established Precision Farming team at Head Office. You will provide telematics and Precision Farming support to customers, install and maintain accounts, manage subscriptions, and deliver practical training.

The role requires strong communication, accuracy, and a full driving licence. Hours are 42.5 per week, with some weekend work during peak periods.

Qualifications

• GPS knowledge and precision farming understanding desired.
• Experience in an agriculture-related field is desirable.
• Strong communication with a professional telephone manner.
• Discreet and trustworthy when handling confidential information.
• Excellent organisational skills with multitasking ability.
• Attention to detail in written communication and numerical data.
• Proficient in Word, Excel and PowerPoint (MS Office).
• Self-motivated, approachable and able to work independently.

Responsibilities

• Provide telematics and Precision Farming support to customers from the Ulting Sales Office and via help line.
• Install, set up and maintain customer telematics accounts; ensure data is accurate and up to date.
• Manage subscriptions and activations for correction signals and telematics; provide clear guidance.
• Assist customers with system training to maximise use of telematics and farming equipment.
• Troubleshoot issues, liaise with colleagues and escalate as required.

Skills

GPS knowledge

Communication

Organizational skills

Team player

Independent working

Driving licence

Tools

MS Office

Job description

Ernest Doe & Sons Ltd in Maldon, Essex, is seeking a Precision Farming Support Assistant to join our established Precision Farming team at Head Office. You will provide telematics and Precision Farming support to customers, install and maintain accounts, manage subscriptions, and deliver practical training.

The role requires strong communication, accuracy, and a full driving licence. Hours are 42.5 per week, with some weekend work during peak periods.