Precision Farming Support Assistant

Kemp Recruitment Ltd; Maldon; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

32 days holiday

Pension

Life assurance

Sick pay

Store discounts

Tyre discounts

Flu vaccinations

Job summary

Kemp Recruitment Ltd is seeking a Precision Farming Support Assistant in Essex. The role focuses on supporting customers with telematics and Precision Farming queries, and maintaining accounts and subscriptions.

The position offers a permanent, full-time role with a Monday–Friday schedule and 8:00am–5:30pm hours. Ideal candidates will have experience in agriculture or technical environments, an interest in GPS/precision farming, and strong Excel skills.

Qualifications

• Experience in agriculture, agricultural machinery or related technical environment.
• Ability to communicate with customers by phone and email.
• Strong organisation and attention to detail.
• Comfortable using Microsoft Office, particularly Excel.

Responsibilities

• Support customers with telematics and Precision Farming queries.
• Set up and maintain customer accounts and subscriptions.
• Manage correction signal and telematics activations.
• Provide customers with system training and guidance.
• Troubleshoot issues and escalate as needed.
• Keep customer records accurate and up to date.

Skills

Agriculture background

Customer communication

Teamwork

Problem solving

Organised

Driving licence

Initiative

Tech minded

Tools

Excel

Job description

Precision Farming Support Assistant

Location:Essex
Salary:£32,000
Contract: Permanent, Full Time
Hours: Monday-Friday, 8:00am-5:30pm

We are currently recruiting for a Precision Farming Support Assistant to join a well-established Precision Farming team based inEssex.

This is a great opportunity for someone with an agricultural, technical or customer support background who is interested in developing their career within Precision Farming.

The Role

• Supporting customers with telematics and Precision Farming queries
• Setting up and maintaining customer accounts and subscriptions
• Managing correction signal and telematics activations
• Providing customers with system training and guidance
• Troubleshooting technical issues and escalating where required
• Ensuring customer records and information are accurate and up to date

About You

• Ideally experienced within agriculture, agricultural machinery or a related technical environment
• Interested in GPS, telematics and Precision Farming technology
• Confident communicating with customers by telephone and email
• Highly organised with excellent attention to detail
• Comfortable using Microsoft Office, particularly Excel
• A good problem solver who can use their own initiative
• Friendly, professional and able to work well as part of a team
• Able to manage multiple priorities in a busy environment
• A full UK driving licence holder

Package & Benefits

• Competitive salary, dependent on experience
• 32 days' holiday including bank holidays
• Workplace pension
• Life assurance, Company sick pay scheme
• Country store staff discount
• Car tyre discount
• Flu vaccinations

Additional hours, including weekends, may be required on a rota basis during peak periods such as harvest