Practice Operations & People Strategy Lead

NHS Jobs; Henfield; On-site; GBP 65,000 - 95,000; Full time

Job summary

NHS Jobs is seeking an experienced operations leader to oversee workforce management, HR, finance, IT, governance and patient services across a GP practice in England. You will work with GP Partners and senior teams to deliver strategic objectives, drive performance and ensure regulatory readiness.

Responsibilities include budgeting, payroll oversight, information governance, premises management and continuous improvement, with a focus on collaboration, resilience and high standards of care.

Responsibilities

• Lead workforce management, recruitment, HR processes and staff development while ensuring patient services and clinical administration.
• Oversee financial management, bookkeeping, payroll, budgeting, and reporting with NHS and non-NHS income reconciliation.
• Oversee IT systems, information governance, premises management, supplier contracts, procurement and expenditure control.
• Undertake workforce management and payroll tasks when necessary to ensure business continuity.
• Shape and deliver the practice's strategic objectives, business plans and long-term priorities with GP Partners.
• Provide senior management advice on workforce planning, governance and organisational resilience.
• Oversee day-to-day operations, line management of the Operations Manager and Office Manager to ensure service delivery is efficient and compliant.
• Ensure employment policies, contracts and procedures are applied consistently and promote a positive workplace culture.
• Ensure governance, risk management, information governance, safeguarding and business continuity arrangements are maintained.
• Oversee practice finances and budgets and write business cases for investments and premises usage.

Job description

NHS Jobs is seeking an experienced operations leader to oversee workforce management, HR, finance, IT, governance and patient services across a GP practice in England. You will work with GP Partners and senior teams to deliver strategic objectives, drive performance and ensure regulatory readiness.

Responsibilities include budgeting, payroll oversight, information governance, premises management and continuous improvement, with a focus on collaboration, resilience and high standards of care.