Practice Operations & Compliance Lead

NHS Jobs; Walmersley; On-site; GBP 55,000 - 75,000; Full time

Job summary

NHS Jobs in the United Kingdom seeks an experienced Practice Leader to oversee clinical and administrative teams, ensuring delivery of high quality services and alignment with NHS targets. You will supervise day-to-day operations, manage appointments, records, governance, HR, finance, IT and estates, and liaise with local health bodies to support service improvements.

The role requires strong leadership, strategic thinking and collaboration across multidisciplinary teams, with accountability for

Responsibilities

• Lead and support clinical and administrative teams to deliver high quality services
• Maintain a positive, collaborative working culture with strong communication across the Practice
• Ensure the Practice meets its strategic aims and adapts to NHS targets and service changes
• Oversee day to day running of the Practice, ensuring safe, effective and patient centred operations
• Develop and manage appointment systems
• Ensure accurate and compliant record keeping
• Oversee and manage the complaints process
• Engage with the Practice
• Patient Participation Group (PPG)
• Liaise with local health organisations and external stakeholders
• Manage income and expenditure systems (invoicing, banking, petty cash etc)
• Financial reporting for income, expenditure and payroll reporting to the Central Office for processing of Accounts and Payroll
• Making sure financial risks are identified and mitigated, taking action where needed; maintaining up to date financial records
• Ensure compliance with NHS England contractual requirements
• Managing and maximise QOF, BECCOR and other enhanced service and contractual targets
• Identify opportunities to improve profitability, increase income and reduce costs
• Recruit, induct and train and supervise non clinical staff
• Conduct appraisals, manage performance and support staff development
• Ensure HR Policies and procedures are followed
• Ensure the Practice meets CQC standards and maintains robust governance systems.
• Oversee risk management, health and safety and safeguarding processes
• Maintain policies, protocols and audit cycles
• Oversee Practice IT systems, ensuring data security and efficient digital workflows
• Experience of EMIS clinical system
• Ensure the Practice environment is safe, well-maintained and compliant with regulations
• Manage contracts for cleaning, maintenance and equipment servicing
• Support the Practices current application for improvement grant and developing the Practice premises further

Job description

NHS Jobs in the United Kingdom seeks an experienced Practice Leader to oversee clinical and administrative teams, ensuring delivery of high quality services and alignment with NHS targets. You will supervise day-to-day operations, manage appointments, records, governance, HR, finance, IT and estates, and liaise with local health bodies to support service improvements.

The role requires strong leadership, strategic thinking and collaboration across multidisciplinary teams, with accountability for