Practice Operations Manager – Primary Care Excellence

NHS Jobs; Greater London; Presencial; GBP 32.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave plus bank holiday

Access to bespoke learning management

Car benefit scheme specialising in EVs

Cycle to work scheme

Travel season ticket loans Discount/lo

Employee wellbeing services including…

Descripción de la vacante

Operose Health at E16 Health is seeking an Assistant Practice Manager to support the Practice Manager and ensure the smooth running of the practice, with 37.5 hours per week and a salary up to £35,000 depending on experience.

You will help improve access, outcomes and patient experience, uphold our values, and benefit from learning opportunities and wellbeing programs. This role offers progression within a trusted primary care provider.

Formación

• Reception/customer care experience is essential.
• Understanding of health services with passion for improving lives.
• Excellent communication and organisation skills.
• Ability to work within a team and with colleagues.
• Maintain confidentiality and data security.
• Adapt to changing priorities and flexible to shifts as required.

Responsabilidades

• Support the Practice Manager and ensure the smooth running of the practice.
• Oversee day-to-day operation, manage admin work, liaise with reception and admin team, and lead KPI attainment.
• Identify training needs of reception staff and lead their appraisal system.
• Supervise the reception team and coordinate support services, ensuring rapid response to calls and recording actions.

Conocimientos

Reception experience

Communication skills

Organisation skills

Teamwork

Confidentiality

Adaptability

Descripción del empleo

Operose Health at E16 Health is seeking an Assistant Practice Manager to support the Practice Manager and ensure the smooth running of the practice, with 37.5 hours per week and a salary up to £35,000 depending on experience.

You will help improve access, outcomes and patient experience, uphold our values, and benefit from learning opportunities and wellbeing programs. This role offers progression within a trusted primary care provider.