Practice Operations Lead (NHS-Experienced)

Devaney Medical Centre; Wirral; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic medical practice in Wirral seeks an experienced administrator to provide high-level operational and administrative support. The ideal candidate will have NHS experience and will assist with HR, compliance, and patient liaison. Key responsibilities include managing appointment schedules and financial oversight. This role is crucial to ensure the day-to-day operations run smoothly and efficiently within the practice. The position is expected to offer competitive salary and opportunities for professional development.

Benefits

Support for professional development

Qualifications

• NHS experience preferable in a managerial role.
• Experience in a GP practice or healthcare setting.
• Experience with patient liaison or complaints handling.

Responsibilities

• Assisting the managerial support team on a daily basis.
• Managing appointment book and capacity planning.
• Liaising with internal and external stakeholders.

Skills

Strong administrative and organisational skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Discretion and understanding of confidentiality

Tools

NHS systems (e.g. EMIS, QOF)

Job description

A dynamic medical practice in Wirral seeks an experienced administrator to provide high-level operational and administrative support. The ideal candidate will have NHS experience and will assist with HR, compliance, and patient liaison. Key responsibilities include managing appointment schedules and financial oversight. This role is crucial to ensure the day-to-day operations run smoothly and efficiently within the practice. The position is expected to offer competitive salary and opportunities for professional development.