Practice Operations Lead: Elevate Patient Experience

Wessex LMCs Ltd.; Salisbury; Remote; GBP 40,000 - 50,000; Full time

Job summary

Wessex LMCs Ltd. in Whiteparish, near Salisbury, is seeking a Practice Operations Lead to oversee non-clinical services. You will lead reception and administration teams, coordinate workflows, and drive efficiency and service quality across the practice.

Working closely with the Practice Manager, you will optimise digital systems (e.g., patient recall, reporting) and support continuous improvement to enhance patient experience and operational performance.

Responsibilities

• Lead the reception and administration teams to ensure smooth daily operations.
• Coordinate workflows, drive process improvements and monitor service standards.
• Support high-quality patient service through effective use of digital systems.

Job description

Wessex LMCs Ltd. in Whiteparish, near Salisbury, is seeking a Practice Operations Lead to oversee non-clinical services. You will lead reception and administration teams, coordinate workflows, and drive efficiency and service quality across the practice.

Working closely with the Practice Manager, you will optimise digital systems (e.g., patient recall, reporting) and support continuous improvement to enhance patient experience and operational performance.