Operations and Clinical Services Lead

Practice Plus Group; Devizes; On-site; GBP 85,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave +BANK holidays

Training and career development

Company pension scheme

Employee wellbeing support

Collaborative working culture

Job summary

Practice Plus Group is seeking an Operations and Clinical Services Lead for its Surgical Centre in Devizes, Wiltshire. You will provide strategic, operational and clinical leadership across the centre, guiding teams to deliver safe, patient-centered care while maintaining governance standards.

The role focuses on service development, external stakeholder engagement and ensuring performance against quality, safety and financial targets, with travel as needed across the business.”

Qualifications

• Proven experience leading operational and clinical services in healthcare.
• Strong governance, risk and quality framework knowledge.
• Experience with CQC inspections and regulatory compliance.

Responsibilities

• Provide operational, commercial, clinical and professional leadership across the Surgical Centre in Devizes.
• Lead service development initiatives and strengthen external stakeholder relationships.
• Ensure regulatory compliance, workforce planning and financial sustainability.
• Oversee quality improvement, incident management and patient experience.

Skills

Leadership

Governance

Stakeholder management

Change management

Patient-centered care

Education

NMC Registration (Level 1) or HCPC Registration

Job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ make a difference for every patient

Operations and Clinical Services Lead -Devizes, Wiltshire.

Are you an experienced healthcare leader ready to take the next step in your career? At Practice Plus Group, we're looking for an exceptional Operations and Clinical Services Lead to provide strategic, operational and clinical leadership across our Surgical Centre in Devizes.

This is an exciting opportunity to lead a high-performing healthcare team, drive service excellence, and make a lasting impact on patient care, staff engagement and organisational performance. You'll play a key role in shaping the future of the service while ensuring the delivery of safe, effective and patient-centred care.

What You Can Expect From Us

At Practice Plus Group, we'll support you to be the best you can be. We offer a welcoming and inclusive environment where you'll have the opportunity to develop your career while making a real difference.

Benefits include:

• Competitive salary
• 25 days annual leave +BANK holidays
• Access to training and career development opportunities
• Company pension scheme
• Employee wellbeing support and access to a wide range of discounted lifestyle brands.
• A collaborative and supportive working culture

What you'll be doing

As Operations and Clinical Services Lead, you will have overall responsibility for the operational, commercial, clinical and professional leadership of Practice Plus Group Surgical Centre, Devizes. Working closely with senior leaders, clinical teams and corporate colleagues, you'll ensure outstanding patient outcomes, regulatory compliance, workforce excellence and financial sustainability.

You’ll lead service development initiatives, strengthen external stakeholder relationships and promote a culture of continuous improvement, innovation and high performance. Other responsibilities will include:

• Providing visible leadership across all clinical and non-clinical services
• Driving operational, quality, commercial and clinical performance
• Ensuring compliance with CQC standards and governance requirements
• Leading workforce planning, recruitment, retention and development
• Managing budgets and supporting sustainable service growth
• Overseeing quality improvement, incident management and patient experience
• Building strong relationships with commissioners, healthcare partners and stakeholders
• Supporting innovation and identifying opportunities for service development and expansion

Please download a copy of the job description attached for further details.

What we’ll look for in you

To be successful in this role, you'll be a Registered Nurse (Level 1) with NMC registration or an HCPC-registered Allied Health Professional, with significant senior leadership experience within a healthcare environment.

You’ll also have:

• Proven experience leading operational and clinical services
• Strong knowledge of governance, risk and quality frameworks
• Experience of CQC inspections and regulatory compliance
• Financial and commercial management expertise
• Excellent communication and stakeholder management skills
• Experience leading change and service improvement initiatives
• A patient-centred, inclusive and collaborative leadership style
• A commitment to delivering outstanding healthcare services

About Us

Practice Plus Group is one of the UK's leading independent healthcare providers. We believe in putting patients first and creating a workplace where colleagues can deliver exceptional care and achieve their full potential.

Every day, our teams help improve lives through high-quality healthcare services that are accessible, compassionate and innovative.

This role is based at Practice Plus Group Surgical Centre, Devizes and may require occasional travel in line with business needs.

If you need any additional information about this vacancy please email [e-mail] Talent Partner.

Practice Plus Group is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunities employer. We welcome applications from all suitably qualified candidates.

We reserve the right to close this vacancy early should a sufficient number of suitable applications be received. All offers are subjected to pre-employment checks. Applicants must have the right to work in the UK.