Practice Operations Lead

NHS Jobs; Dudley; On-site; GBP 22,000 - 28,000; Full time

Job summary

NHS Jobs in Dudley is seeking a proactive Practice Administrator to support the Practice Manager with day-to-day running, reception and admin services, and to ensure a high standard of service. You will help develop systems and processes, coordinate staffing, handle patient enquiries, and assist with governance, IT, finance and safety tasks.

A professional, collaborative approach is essential to sustain quality patient care.

Responsibilities

• Support the Practice Manager with the effective day-to-day running of the practice.
• Ensure reception and administrative services operate efficiently and provide high standard of service.
• Identify operational problems and resolve them proactively.
• Monitor workloads and allocate work appropriately.
• Assist with policy/procedure development and review.

Skills

Teamwork

Communication

Organisational skills

Problem solving

Job description

NHS Jobs in Dudley is seeking a proactive Practice Administrator to support the Practice Manager with day-to-day running, reception and admin services, and to ensure a high standard of service. You will help develop systems and processes, coordinate staffing, handle patient enquiries, and assist with governance, IT, finance and safety tasks.

A professional, collaborative approach is essential to sustain quality patient care.