Practice Operations & HR Manager (Primary Care)

The Methodist Church in Britain; Leeds; On-site; GBP 38,000 - 56,000; Full time

Job summary

The Menston and Guiseley Practice in Leeds is seeking a Practice Manager with a broad remit across HR, operations, finance, compliance and IT. You will work alongside GP partners and a multidisciplinary clinical team to support day-to-day management and ensure high quality service delivery.

Proven SystmOne experience and proficiency in Microsoft applications are essential as you coordinate annual flu programmes, staff records, and data quality initiatives while handling patient complaints and

Qualifications

• Experience using SystmOne.
• Proficiency in Word and Excel.
• GCSEs including English and Mathematics.
• A Levels or equivalentQualifications.

Responsibilities

• Support the Practice Manager with day-to-day management and operation.
• Assist HR processes including recruitment, inductions, appraisals, and absence management.
• Maintain staff records, leavers and HR investigation meetings.
• Support quality, compliance and contractual requirements such as CQC and QoF.
• Coordinate staff training and compliance records.
• Prepare and submit Practice claims and reimbursements.
• Assist with patient complaints handling and Patient Participation Group activities.
• Coordinate estates, IT, and administration with internal and external providers.
• Attend internal and external meetings and contribute to practice programmes.

Skills

HR processes

Staff records management

Multidisciplinary teamwork

Staff training coordination

Education

GCSEs including English and Mathematics

A Levels

Tools

SystmOne

Microsoft Word

Microsoft Excel

Job description

The Menston and Guiseley Practice in Leeds is seeking a Practice Manager with a broad remit across HR, operations, finance, compliance and IT. You will work alongside GP partners and a multidisciplinary clinical team to support day-to-day management and ensure high quality service delivery.

Proven SystmOne experience and proficiency in Microsoft applications are essential as you coordinate annual flu programmes, staff records, and data quality initiatives while handling patient complaints and