Operations Lead, Primary Care & Clinic Ops

NHS Jobs; Coulsdon; On-site; GBP 35,000 - 52,000; Full time

Job summary

NHS Jobs in the United Kingdom is seeking an experienced operations and IT systems manager to coordinate day-to-day activities across multiple sites and ensure smooth clinical and administrative operations.

You will oversee IT access, onboarding/offboarding, and NHS Smartcards/NHSmail administration, while also managing premises, facilities, and health & safety checks. Strong reporting and governance skills are essential for driving improvements.

Qualifications

• Experience coordinating day-to-day operational tasks across multiple sites.
• Strong IT systems administration and onboarding/offboarding processes.
• Understanding of health & safety requirements in a healthcare setting.

Responsibilities

• Coordinate day-to-day operational activities across both practice sites and act as operational contact for staff.
• Take responsibility for IT system access, onboarding/offboarding and NHS Smartcards/NHSmail administration.
• Coordinate premises, facilities, health & safety checks, maintenance, and compliance activities.
• Support governance and risk management, audits and inspections; maintain documentation and records.
• Produce and interpret operational reports to inform management decisions.

Skills

Operations management

IT systems management

Health & safety

Compliance & governance

Reporting & analytics

Stakeholder coordination

Tools

NHS Smartcards

NHSmail

Job description

NHS Jobs in the United Kingdom is seeking an experienced operations and IT systems manager to coordinate day-to-day activities across multiple sites and ensure smooth clinical and administrative operations.

You will oversee IT access, onboarding/offboarding, and NHS Smartcards/NHSmail administration, while also managing premises, facilities, and health & safety checks. Strong reporting and governance skills are essential for driving improvements.