Practice Manager

Medivet; Bury; On-site; GBP 30,000 - 40,000; Part time

Job summary

Join a leading veterinary care provider as a Part-Time Practice Manager in Bury. You will oversee operations, ensure exceptional client care, and lead a dynamic team. This role offers the chance to make a positive impact while enjoying a supportive work environment and various benefits.

Benefits

Health cash plan

Life Assurance

Access to counselling services

Annual leave plus Bank Holidays

‘Day for You’ paid leave

Interest-free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Experience in practice environments, ideally in Veterinary, GP, or Dental settings.
• Proven ability to drive commercial performance through financial management and marketing.

Responsibilities

• Deliver exceptional client care and monitor client feedback.
• Manage practice rotas and ensure optimal service levels.
• Recruit, induct, and develop the team.

Skills

Leadership

Client Care

Commercial Performance

Coaching

Tools

Microsoft Office

Job description

We have an amazing opportunity for a Part-Time (20hrs) Practice Manager to join our friendly team at Medivet Ramsbottom.

As a Practice Manager, you will play a pivotal role in shaping the success and growth of the clinic. You’ll be responsible for the commercial management, taking on key leadership duties and overseeing the day-to-day operations and team development.

You will have the opportunity to make a positive impact on the lives of our patients, clients, and colleagues while promoting a happy work environment and ensuring the smooth, efficient running of the three clinics.

If you are a dynamic leader with a passion for excellence in veterinary care and practice management, we would love to hear from you.

Role Accountabilities:

Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients, and for each other – we really want to make a positive difference through every interaction we have.

In this role, you will:

• Deliver exceptional client care, monitor client feedback, and follow up on actions to improve the practice.
• Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance, focusing on KPIs such as capacity, skills utilisation, and cost management.
• Ensure compliance with regulatory, practice, and operational standards, conducting audits and sharing best practices.
• Manage practice rotas to ensure optimal service levels and clinical skills utilisation.
• Recruit, induct, and develop the team, fostering engagement and retention.
• Promote the practice externally through community events and other channels.

Your Skills and Experience:

• Experience in practice environments, ideally in Veterinary, GP, or Dental settings.
• Understanding of exceptional care and its impact on client experience.
• Knowledge of regulation and effective compliance processes.
• Proven ability to drive commercial performance through financial management and marketing.
• Resource planning experience.
• Coaching and influencing skills to motivate colleagues.
• Proficiency with Microsoft Office and good numeracy and analytical skills.
• Leadership experience managing a team.

Additional Benefits:

• Health cash plan from day one (dental, physio, optical) with 24/7 Private GP.
• Life Assurance 3x salary.
• Access to 24-hour counselling services.
• 5 weeks’ annual leave plus Bank Holidays, increasing with service.
• ‘Day for You’ paid leave.
• Interest-free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.

About Us:

Medivet is a leading veterinary care provider with practices across the UK, including 24-hour centres and referral practices. We also operate internationally in France, Germany, and Spain.

We are committed to providing exceptional care and fostering a supportive, innovative environment for our colleagues and clients. Join us and be part of our exciting future plans.