Practice Manager

NHS; Leeds; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Practice Manager to oversee the daily operations of a high-achieving primary care practice. This role involves ensuring compliance with regulatory standards, managing staff performance, and optimizing practice efficiency. The ideal candidate will possess strong HR management skills and experience in primary care, contributing to a safe and effective working environment. Join a forward-thinking team committed to delivering high-quality patient care and making a meaningful impact in the community.

Qualifications

• Experience in managing a primary care practice is preferred.
• Strong HR management skills with a focus on staff development.

Responsibilities

• Ensure smooth operation and compliance with regulatory standards.
• Manage HR issues, patient complaints, and administrative tasks.

Skills

Management

HR Management

Data Protection

Clinical Governance

IT Security

Education

Experience in Primary Care

Tools

SystmOne

Job description

As the Practice Manager, you will be responsible for ensuring the smooth running of the practice to ensure the consistent delivery of high-quality primary care, meeting regulatory requirements, professional statutory standards, and business performance targets. You will also be responsible for the ongoing recruitment, retention, and development of staff, along with all HR responsibilities.

Main duties of the job

To maintain the practice functionality, motivate and manage staff, optimize efficiency and overall performance, and ensure the practice achieves its long-term strategic objectives in a safe and effective working environment. The Practice Manager is responsible for HR issues, patient complaints, practice policies & protocols to ensure compliance with CQC, clinical targets within the practice, data protection, health & safety, I.T security/issues, clinical incidents, significant events, managing the clinical rotas, and administrative tasks within the clinical system (SystmOne).

About us

We are a high-achieving, well-organized practice with the following in-house services for patients:

• Family planning service providers
• Pharmacy team
• Physio first team
• 2 GP Partners
• 3 Practice Nurses
• 3 Health Care Assistants
• 11 Administrative team members

One of our GP Partners is the Clinical Director to our PCN, reflecting our forward-thinking approach.

Job responsibilities

The Practice Manager will maintain the practice functionality, motivate and manage staff, optimize efficiency and overall performance, and ensure the practice achieves its long-term strategic objectives in a safe and effective working environment. Responsibilities include HR issues, patient complaints, practice policies & protocols to ensure compliance with CQC, clinical targets within the practice, data protection, health & safety, I.T security/issues, clinical incidents, significant events, managing the clinical rotas, and administrative tasks within the clinical system (SystmOne).

Person Specification

Qualifications

• Experience of working in Primary Care or in management preferred.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.