Practice Business Manager

Amwell Group Practice; London Borough of Islington; Vor Ort; GBP 60.000 - 75.000; Vollzeit

Zusammenfassung

Amwell Group is seeking a Practice Business Manager for a GP practice in Islington. The role can be full-time or part-time (minimum 3 days a week) and requires strong leadership, business management, and HR skills to drive growth and regulatory compliance.

You will oversee practice management, HR, finance, premises, health and safety and IT, with support from an Operations Manager and Finance lead. The position offers strategic influence across the partnership and PCN collaboration.

Qualifikationen

• Must have experience leading multidisciplinary teams.
• Strong financial management skills including forecasting and budgeting.
• Proven ability to develop and implement projects in a healthcare setting.
• Experience with HR processes, workforce planning and development.
• Experience with performance management, appraisals and staff development.
• Experience in a practice management role and NHS/primary care context.

Aufgaben

• Oversee the management of the practice, ensuring staff meet core responsibilities.
• Line manage the management team and coordinate with the Operations Manager.
• Oversee HR processes, including recruitment, checks, contracts, appraisals and performance.
• Plan workforce to ensure appropriate skill mix and training.
• Ensure employment law compliance and liaise with PCN and commissioners.
• Lead financial planning, budgeting, and forecasting with the Finance lead.

Kenntnisse

Team leadership

Financial management

HR processes

Forecasting

Project management

Strategic planning

Ausbildung

Degree in healthcare or business

Tools

Xero accounting

Jobbeschreibung

We are awell-established and highly respected GP practice, operating from purpose builtbright modern premises, providing care to 11,000 patients in Islington.

Weare looking for a Practice Business Manager with excellent interpersonal andleadership skills, who can lead by example and work strategically with thepartners to ensure we continue to grow and thrive in the next five years. Theywill be aligned with the partnership core values and ethos.

This post is is available full-time or part-time (minimum 3 days a week).

Main duties of the job

The role is responsible for overseeing the general management of the practice, compliance, HR, finance, premises management, health and safety and IT. This will be supported by a new Operations Manager (currently being recruited to) and a Finance lead. We also have external support for our HR and finance functions.

The successful candidate will be able to demonstrate clear leadership, business management, strategic planning and high-level HR skills and experience.

About us

We have beenrated as good for all our CQC inspections, took the award for the bestundergraduate teaching experience for UCL medical students last year and have4.1 stars on our Google Reviews.

Wehave 3 GP Partners, 6 salaried GPs and a full nursing team. We are an approvedtraining practice with 6 GP trainers (including 3 GPs with senior Leadershiproles in the London Deanery) and we are active in our PCN and GP Federation.

There are excellent transport links, including Kings Cross-St Pancras and Euston mainline train stations, Farringdon and Angel tube station within a mile of the practice. Free on-site car-parking is also available.

Job responsibilities

a)Oversee themanagement of the practice, ensuring that staff achieve their primaryresponsibilities.

b)Line management ofthe management team.

c)Oversee the HRprocesses, including recruitment, relevant checks, contractual issues,appraisals and staff performance.

d)Workforce planningto ensure a good skill mix with staff having the appropriate level of trainingto enable them to carry out their individual roles and responsibilitieseffectively.

e)Ensure employmentlaw and legislation is adhered to.

f)Liaise with thePrimary Care Network (PCN) and locality commissioners, attend meetings andpromote collaborative working.

g)Provide support andadvice to the partnership and keep them updated on practice matters.

h)Keep up to datewith developments and changes within primary care.

i)Oversee payroll and pensions, liaise with theprovider, ensuring accurate reporting and submissions.

j)Work closely with the Partners, accountant andFinance lead on financial planning, budget setting and forecasting.

k)Ensure the practiceexplores all opportunities to maximise income and reduce expenditure.

l)Ensure Quality andOutcomes Framework (QOF) and commissioned service targets are met.

m)Oversee thesignificant event and complaints processes, in line with current legislationand guidance.

n)Manage contractsand maintenance for services and equipment.

o)Oversee the reviewand update of all practice policies and procedures.

p)Lead and coordinateprojects within the practice.

q)Oversee themanagement of the practice IT system, including compliance with the DataSecurity Protection Toolkit (DSPT).

r)Coordinate thepractice development plan and business continuity plan.

s)Deal with thepreparation of business cases for new services and provide project management,as required.

t)Ensure on-going CQCcompliance.

u)Ensure the practicemaintains compliance with its NHSE contractual obligations.

v)Provide advice andsupport to the staff and the partnership to ensure effective team working.

w)Manage effectivecommunication, both internal and external and ensure the website and othercommunication platforms are accurate and up to date.

x)Facilitatepartners and practice meetings and maintain an up-to-date actionplan.

y)Support themanagement of the Patient Participation Group.

z)Manage estates andfacilities, including health and safety aspects and risk assessments.

Experience

• Experience of managing multidisciplinary teams
• Experience for financial management, including forecasting and budgeting
• Experience of successfully developing and implementing projects
• Experience of HR processes, workforce planning and development
• Experience of performance management including appraisals, staff development and disciplinary procedures
• Experience of working in a practice management role
• Experience of Xero accounting
• Experience of working in a healthcare setting
• NHS/primary care and/or general practice experience
• Relevant health and safety experience

Qualifications

• Literacy and numeracy skills sufficient to manage a small to medium sized business
• Educated to degree level in healthcare or business

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£60,000 to £75,000 a yearWTE (pro-rata for part-time)