Practice Assistant (2 days per week)

Browne Jacobson; Birmingham; On-site; GBP 14,000 - 20,000; Part time

Job summary

Browne Jacobson is seeking a part-time Practice Assistant to support our Business & Professional Risk team in Birmingham, Manchester or Nottingham. You will handle client-related queries, diary management, travel coordination and assist with complex billing to high standards.

The role operates 9am-5pm on Thursdays and Fridays, part of a job share with the wider Legal Support team. You will deliver a high-quality organisational service to fee earners and ensure excellent client service at every

Qualifications

• Experience in legal admin is preferred.
• Strong organisational and time-management skills.
• Excellent client service and communication abilities.

Responsibilities

• Act as the single point of contact for fee earners and manage tasks through to completion.
• Provide administrative and financial support, including diary management, travel, meetings, and billing preparation.
• Manage priorities to meet deadlines while ensuring data accuracy and policy compliance.

Skills

Client service

Diary management

Billing

Team coordination

Education

GCSEs or equivalent

Tools

MS Office

Case management system

Job description

Job Description

We're looking for a part-time Practice Assistant to join our Business & Professional Risk team in either Birmingham, Manchester or Nottingham, providing exceptional workflow management and client service support to our fee earners. Working 9am-5pm Thursday & Friday, the role will be part of a job share, assisting Fee Earners and the wider Legal Support team with Practice Assistant duties.

The role

As a Practice Assistant, you'll act as the single point of contact for fee earners, taking ownership of all tasks through to completion - whether by carrying these out yourself or by managing workflow through Team Assistants and Shared Services. You'll provide a high-quality, comprehensive organisational service to fee earners and deliver exceptional client service at every stage.

What You'll Be Doing

• Building strong client relationships by becoming an active part of client care — handling queries, taking and making client-related calls, and ensuring all correspondence is dealt with promptly and professionally.
• Providing comprehensive administrative and financial support, including managing diaries, coordinating travel and meetings, and taking responsibility for the preparation and completion of complex billing to the highest standards of accuracy.
• Managing priorities and workloads to ensure deadlines are met, maintaining client and matter data within case management systems, and ensuring compliance with firm-wide policies and procedures including Lexcel and Information Security.