PPE & Logistics Service Coordinator (SAP)

MSA - The Safety Company; Yate; On-site; GBP 21,000 - 29,000; Full time

Job summary

MSA - The Safety Company seeks a PPE Administration Clerk to support five fire brigades via an online helpdesk and SAP-based records. You will log requests, coordinate PPE deliveries for training and emergencies, and maintain accurate activity logs for monthly KPI packs.

The role requires excellent communication, strong time management, and proficiency with Excel and Outlook to ensure smooth operation and serve as the main liaison between customers and internal teams.

Qualifications

• Clear and confident communication in a fast-paced environment.
• Professional telephone manner with a positive attitude to solving queries.
• Ability to handle complex enquiries accurately and efficiently.
• High attention to detail in data recording and KPI reporting.
• Strong time management and prioritisation under pressure.
• Proficient use of Excel to manage data and Outlook for correspondence.

Responsibilities

• Look after 5 fire brigades via online helpdesk and PPE enquiries.
• Administer firefighter PPE records in SAP system.
• Handle a variety of telephone queries including emergencies.
• Coordinate PPE deliveries for recruits, training, exchanges and emergencies.
• Record key activities for monthly KPI packs and prepare for sign-off.
• Act as the main liaison between customers and internal teams.

Skills

Communication

Telephone etiquette

Problem solving

Attention to detail

Time management

Excel

Outlook

Tools

Excel

Outlook

Job description

MSA - The Safety Company seeks a PPE Administration Clerk to support five fire brigades via an online helpdesk and SAP-based records. You will log requests, coordinate PPE deliveries for training and emergencies, and maintain accurate activity logs for monthly KPI packs.

The role requires excellent communication, strong time management, and proficiency with Excel and Outlook to ensure smooth operation and serve as the main liaison between customers and internal teams.