PPD Production Print Engineer - Gloucestershire

Pure Talent Group Ltd; Gloucester; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Company car

Career development

Flexible holiday

Wellbeing support

Volunteering leave

Job summary

Pure Talent Group Ltd is seeking an experienced Field Service Engineer to support Production Print equipment across Gloucester and adjacent sites. You will deliver on-site service, installation, and proactive maintenance to minimise downtime and maximise customer satisfaction.

This role offers a rewarding career path, a company car, and ongoing technical training within a forward-thinking organisation.

Qualifications

• Experience with Production Print and/or Industrial Print devices.
• Excellent fault-finding and problem-solving skills.
• Confident using diagnostic tools and reading complex technical instructions.
• IT literacy and basic networking capabilities.
• Strong communication skills.

Responsibilities

• Delivering technical service, maintenance, and repair across Production Print equipment.
• Carrying out installations and de-installations, ensuring milestones are met.
• Keeping customers updated on progress and ensuring a positive service experience.

Skills

Production Print devices

Fault-finding

Diagnostic tools

IT literacy & networking

Strong communication

Job description

ROLE : PPD Print Production / MFD Photocopier FSE LOCATION : Gloucester/ Newport / Swindon We're looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience.

The Role

• Delivering technical service, maintenance, and repair across Production Print equipment
• Carrying out installations and de‑installations, ensuring all project milestones are met efficiently
• Keeping customers updated on progress and ensuring a positive service experience
• Escalating technical issues promptly
• Identifying opportunities for additional services or revenue while on customer sites
• Building strong customer relationships
• Managing and maintaining vehicle stock

The Candidate

• Strong technical knowledge of Production Print and/or Industrial Print devices
• Excellent fault‑finding and problem‑solving skills
• Confident using diagnostic tools and reading complex technical instructions
• IT literacy and basic networking capabilities
• Strong communication skills

Package

• Up to £36,000 (salary + bonus )
• An inclusive, supportive working environment
• Holiday entitlement, volunteering leave, and options to purchase additional holiday
• Flexible retirement planning
• Wellbeing support covering physical, emotional, and financial health
• Company car
• Career development and long‑term learning opportunities
• The chance to grow within a forward‑thinking, future‑focused organisation