PPD / Production Print Field Engineer - Central Belt

Pure Talent Group; City of Edinburgh; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company car

Holiday entitlement and volunteering

Flexible retirement planning

Wellbeing support

Career development opportunities

Job summary

Pure Talent Group is seeking an experienced Field Service Engineer to provide high-quality technical support across Production Print and Industrial Print equipment. The role focuses on delivering excellent service, minimizing downtime, and ensuring customers receive a smooth, professional experience in Scotland. Location: Central Belt, Scotland.

Shift cycle is a four-week cycle with an OTE up to £50,000. You will service, install, and de-install equipment, build strong customer relationships,

Qualifications

• Strong technical knowledge of Production Print and/or Industrial Print devices.
• Excellent fault-finding and problem-solving skills.
• Confident using diagnostic tools and reading complex technical instructions.
• IT literacy and basic networking capabilities.
• Strong communication skills.

Responsibilities

• Deliver technical service, maintenance, and repair across Production Print equipment.
• Carry out installations and de-installations, ensuring all project milestones are met efficiently.
• Keeping customers updated on progress and ensuring a positive service experience.
• Escalating technical issues promptly.
• Identifying opportunities for additional services or revenue while on customer sites.
• Building strong customer relationships.
• Managing and maintaining vehicle stock.

Skills

Strong technical knowledge of Prod./_?

Fault-finding & problem-solving

Diagnostic tools

IT literacy & networking

Strong communication skills

Tools

Diagnostic tools

Job description

We’re looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimizing downtime, and ensuring customers receive a smooth, professional experience.

Role: PPD Print Production / Industrial Print

Location: Central Belt – Scotland – 4 week shift cycle – OTE up to £50,000

The Role

• Delivering technical service, maintenance, and repair across Production Print equipment
• Carrying out installations and de‑installations, ensuring all project milestones are met efficiently
• Keeping customers updated on progress and ensuring a positive service experience
• Escalating technical issues promptly
• Identifying opportunities for additional services or revenue while on customer sites
• Building strong customer relationships
• Managing and maintaining vehicle stock

The Candidate

• Strong technical knowledge of Production Print and/or Industrial Print devices
• Excellent fault‑finding and problem‑solving skills
• Confident using diagnostic tools and reading complex technical instructions
• IT literacy and basic networking capabilities
• Strong communication skills

Shift Patterns

Week 1 – Early Shift: 6:00am – 2:00pm

Week 2 – Evening Shift: 4:30pm – 12:00am or 2:00pm – 10:00pm

Week 3 – Day Shift: 8:30am – 5:30pm

Week 4 – Night Shift: 12:00am – 8:30am (1 in 4 weekend rota)

No shifts or weekends apply until full training is completed and the engineer is fully up to speed.

Package

• Up to £50,000 (salary + bonus + shift allowance)
• An inclusive, supportive working environment
• Holiday entitlement, volunteering leave, and options to purchase additional holiday
• Flexible retirement planning
• Wellbeing support covering physical, emotional, and financial health
• Company car
• Career development and long‑term learning opportunities
• The chance to grow within a forward‑thinking, future‑focused organisation