PPD Production Print Engineer - Gloucestershire

Pure Talent Group; Gloucester; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Company car

Wellbeing support

Career development opportunities

Holiday entitlement

Job summary

Pure Talent Group is seeking an experienced Field Service Engineer to provide on-site technical support across Production Print equipment in Gloucestershire. You will deliver maintenance, repair and installations, minimise downtime and ensure a smooth, professional customer experience.

The role requires strong fault‑finding skills, diagnostic tool use, IT literacy and excellent communication. You will work on a 4‑week shift cycle with a salary up to £50,000, plus a bonus, shift allowance and a

Qualifications

• Strong fault-finding and problem-solving skills.
• Confident using diagnostic tools and reading complex technical instructions.
• IT literacy and basic networking capabilities.
• Strong communication skills.
• Experience with Production Print and/or Industrial Print devices is preferred.

Responsibilities

• Deliver technical service, maintenance and repair across Production Print equipment.
• Carry out installations and de-installations, ensuring milestones are met.
• Keep customers updated on progress and provide a positive service experience.
• Escalate technical issues promptly.
• Identify opportunities for additional services or revenue on customer sites.
• Build strong customer relationships.
• Manage and maintain vehicle stock.

Skills

Fault-finding

Diagnostic tools

IT literacy

Excellent communication

Strong technical knowledge

Job description

We're looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience.

Location: Gloucestershire – 4 week shift cycle – OTE up to £50,000.

Role

Delivering technical service, maintenance, and repair across Production Print equipment.

Carrying out installations and de‑installations, ensuring all project milestones are met efficiently.

Keeping customers updated on progress and ensuring a positive service experience.

Escalating technical issues promptly.

Identifying opportunities for additional services or revenue while on customer sites.

Building strong customer relationships.

Managing and maintaining vehicle stock.

Candidate

• Strong technical knowledge of Production Print and/or Industrial Print devices.
• Excellent fault‑finding and problem‑solving skills.
• Confident using diagnostic tools and reading complex technical instructions.
• IT literacy and basic networking capabilities.
• Strong communication skills.

Shift Patterns

• Week 1 - Early Shift: 6:00am - 2:00pm
• Week 2 - Evening Shift: 4:30pm - 12:00am or 2:00pm - 10:00pm
• Week 3 - Day shift: 8:30am - 5:30pm
• Week 4 - Night Shift: 12:00am - 8:30am
• 1 in 4 weekend rota. No shifts or weekends apply until full training is completed and the engineer is fully up to speed.

Package

• Up to £50,000 (salary + bonus + shift allowance).
• Company car.
• Inclusive, supportive working environment.
• Holiday entitlement, volunteering leave, and options to purchase additional holiday.
• Flexible retirement planning.
• Wellbeing support covering physical, emotional, and financial health.
• Career development and long‑term learning opportunities.
• The chance to grow within a forward‑thinking, future‑focused organisation.