Porter Supervisor

Compass Group PLC; Guildford; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Compass Group UK&I is seeking a dedicated Facilities Supervisor to help ensure the smooth running of operations in Healthcare. This full-time role works 37.5 hours per week across a 5 out of 7 shift pattern, supporting housekeeping, banqueting, and reception tasks in NHS Trusts and private hospitals.

You will assist in maintaining lobby areas, move furniture as needed, and respond to guest requests while upholding safety standards throughout venues.

Qualifications

• Experience delivering high-quality customer care.
• Strong communication with guests and staff.
• Ability to manage time and handle multiple tasks.

Responsibilities

• Maintain lobby and public areas to a high standard.
• Assist housekeeping, restaurant and banqueting staff with room setup and movement of furniture.
• Handle reception duties such as booking theatre tickets or restaurant reservations.
• Respond to customer requests in a timely manner.
• Ensure customer safety by using signage for wet floors or paints.

Skills

Customer care

Communication

Time management

Adaptability

Teamwork

Job description

We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week.

As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: 5 out of 7 days

Could you bring your spark to Healthcare? Here’s what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Facilities Supervisor will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2108/85653001/52828937/WJ #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!