Porter

NHS; Llantrisant; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health service provider in Llantrisant is seeking a Porter to perform operational duties related to transport, waste management, and patient support. The ideal candidate will have a good driving license and experience in customer-oriented environments. Responsibilities include transferring patients, assisting with clinical equipment, and responding to emergencies within healthcare settings. Applicants with Welsh language skills may have an advantage.

Benefits

Generous leave

Flexible work arrangements

Career growth opportunities

Qualifications

• Full driving license required.
• Good standard of education or relevant work experience preferred.

Responsibilities

• Perform operational duties including waste and transport services.
• Support patient evacuation and fire response team as needed.
• Transfer patients, manage equipment, and deliver mail.

Skills

Customer-focused approach

Basic Welsh language skills (Level 3/B2)

Education

Full driving license (Cat B)

Good standard of education or relevant work experience

Job description

Cwm Taf Morgannwg University Health Board

Porter

The closing date is 04 January 2026

Porter services comprise operational duties associated with waste, transport, community beds team, mail, support to cleaning services and general hospital porter duty functions.

Contribute to the provision of healthcare for the Cwm Taf University Health Board (CTUHB) by delivering a porter service which meets all organisational and legislative standards and supports the Facilities Unit commitment to quality standards.

Support the Porter Services Supervisor and Porter Team Leader in supervising the provision of Porter Services delivery that is managed from a Facilities Centre based at the hospital and ensuring a high quality service is delivered to patients, staff and visitors in accordance with service specifications. The post holder will be required to perform supplementary duties to respond to service needs and those that are appropriate to the Facilities services and in line with their grade.

Main duties of the job

• To work within CTUHB and routinely at all Health sites, undertaking all duties as designated by the Porter Services Supervisor/Porter Service Team Leader (within remit of the role) and as detailed in standard operating instructions for the post and site.
• To work as part of the fire response team, liaising with the relevant site nominated officer responsible for fire safety and colleagues, attending incidents and assisting with patient evacuation where necessary.
• To provide and work on a duty rota; for example, the transfer of patients, movement of clinical and non clinical equipment, collection of specimens, bloods (on or off site), pharmacy duties, wheelchair management services, hospital key control, bulk stores deliveries, mail services, medical gases, waste collection and carry out driving duties on site and at locations off site. Also includes driving and operating a ride on electric tug or floor cleaning machinery / scrub drier machine to service cleanliness standards and operating a bed mover (where provided RGH and PCH).

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy – Our Health, Our Future – focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

The post holder is to work within the Porter Services Service Level Agreement and detailed assignment instruction for the post and site. They are required to use their own initiative when emergency incidents and non-routine situations arise, e.g. security and transport services incidents and challenges.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This does not mean essential; whilst the candidate doesn't need to have skills in Welsh, we will consider it an advantage when short‑listing and selecting candidates. This is not fluency, just speaking & listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents at the bottom.

Person Specification

Education / Qualifications / Training

• Full driving license (Cat B license).
• Educated to a good standard of education or have relative work experience.

Experience

• Working within a busy customer‑focused and productive work environment (preferably within a healthcare setting).
• Prior work experience of porter or transport services with the health service or related work e.g. retail, factory, HM forces.

Skills

• Welsh Language Skills (Level 3 and above/B2) are desirable for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board